I have bought thousands of auto parts off eBay and have had a few problems in the past and eBay was there to help get the issue resolved, I recently did not receive a part I ordered and had to open case you can no longer talk to a customer service rep … long story ebay has gone downhill on customer service a closed my case saying I received the part which I did not, probably either delivered to wrong address or porch theives, I will be going elsewhere to purchase car parts