Listed an item large item as collection only, buyer paid and didnt realise. Asked me to cancel. noticed that the refund amount was more than the sale. Ebay told me I dont get the 30p listing fee refunded and theres nothing i can do about it. I felt that the representative wasnt polite on the call either. The thing that made it worse is that because they had initiated the payout for the item, it hadnt reached my account so they was unable to refund directly. Therefore to cancel the order I had to add a debit card and pay by that. Overall very unhappy with how they are now