EBAY for sellers : WARNING. This selling site not for the faint of heart.
I have been on the eBay platform for more than 16 years and have a 100% satisfaction rating as seller (and buyer).
On a recent clearly false return request by a buyer, I was totally surprised by the difficult loops I had to jump through to get eBay on my side and to agree with my standpoint. After numerous and strenuous email messages, I finally was put in the right and all related expenses to this “sale” were reinstated on my account.
This whole procedure definitely left a sour taste in my mouth. The criticism one can read on several social media stating that eBay always (at first) side with the buyer is an understatement. They hardly open a case in favor of their sellers. I did not know but know now! Furthermore, eBay controls completely how and when they will perform a payout to you, the seller. They keep your banking details as a hostage. You cannot close your seller’s account since you cannot remove your bankdetails from it - without eBay’s approval.
This entire ordeal was very scary for me. I felt totally helpless and at the mercy of big eBay!
Luckily, it turned out OK for me. I intend not to go through such trauma again. I am moving my items to other selling sites.