Ordered a phone on 4th Dec for delivery 10th. Chased by email several times was told it had been sent. Not received by 18th when Ebay informed me the seller had been removed from their sellers list. I again contacted seller and said if not shipped to cancel order. On 21st I again told supplier to cancel and refund my money. On 8th Jan 19 the parcel was delivered and signed for by a neighbour. I contacted Ebay to get sellers address to return parcel and to get my money back. Ebay informed me that as I had the order I did not qualify for a refund. Never deal with the robbing b------- again.