Horrible company!!! After 15 years of buying stuff I'm done..They only protect sellers no matter what the situation is!They could care less about buyers as they make "No" money of of them..Switched to "AMAZON" and couldn't be happier and found "Better" pricing and Amazon has got your back, easy returns and Great customer service..Wish I had switched along time ago..Recommend getting "AMAZON PRIME" no shipping fees and awesome tv/shows included...GOODBYE EBAY..GOOD RIDDENS