not trustful company. I have been charged extra couple of times. When i contacted customer service they didnt want to refund it me. I needed to explain step by step for them to understand that I should not pay it. They paying not fair game. Hopping that customers not going to notice it. I am selling one item a month and its easy for me to notice it. I believe shop owners on ebay cheated by ebay. Also my account was hacked. i contacted customer service immediately, instead of reacting and helping with this case they were asking me to contact different dep and then another dep (however Customer service both time transfer my phone call....) Instead of protecting my data and solving my issue (i think hacked account is very important) they were treating me like ping pong ball. I cant trust my persona data to Ebay! Also they promised to be back to me within 72 hours ... I heard back from them after 7 days only after i chased them....