eBay provides no protection against scamming buyers, only a reporting tool which does not result in any action taken against the scammer. Buyers are free to claim returns under the money back program, even when they break products or have signs of heavy abuse, and there is no recourse for a seller to recover any of the lost funds as eBay forces full returns. Their updated seller protection in Spring 2019 only protects sellers with less than 100 transactions, so anybody who has been on eBay for more than 2-3 is left out in the cold. Disgusting company policies.