I have used Ebay for many years as a buyer. My experience overall has been excellent. Almost all of my transactions with sellers have been amazing. What I really appreciate is that Ebay has safeguards in place to protect buyers when things go wrong. Over the many years I have been buying products on Ebay, I've only had three real issues. The first two were clearly seller scams, but Ebay made it RIGHT immediately and I received my money back both times. The third issue was a product that I received that wasn't working for me. I requested a refund and Ebay sent me all the information to return the item to the seller. It was an easy process and the seller (atog2000) agreed to give my money back. The whole process only took a week and my money was refunded. Customer service is everything and I have to give the seller props, they made it right and I will certainly buy from this seller in the future. In my opinion, the customer service of Ebay is second to none! I love that many sellers understand the power of "Fast and Free Shipping." I only buy from those sellers. My packages arrive so fast that sometimes I am blown away by how fast I received an item. I love Ebay and will continue to buy products from the many sellers on the Ebay site. Keep up the excellent work Ebay!