I have spent thousands of dollars a year on Ebay for years, I made a $50 purchase that never showed up to the house, seller had a tracking number that showed delivered, I have a security system and nothing was ever delivered. I am an honest person and would not have opened a case with them if I had received the product. Ebay did not even try and talk to me they just awarded the case to the seller. I will not be using Ebay any longer, the revenue they lose from my sales and purchases alone will cost them more weekly than if they would have communicated with me even just a little on a scammer seller.