Absolute horrendous company if you are a seller BEWARE ebay do not give a hoot about you. I make Made to Measure blinds curtains etc. For over 28 yrs traded on ebay for some 14 yr. 100% feed back never a complaint. Then 10th July had One lady made the CUSTOM made blinds to her specified sizes and PERFECT as I do. Got all photo evidence as SHE JUST CHANGED HER MIND. Now I have to refund her £500.00 back. Ebay say relist them...they are custom made I cannot. So ebay after 30 emails 17 phone calls 7 saying the case is closed in your favor (me the seller as its custom made) then get a email from High value team member yesterday say please refund buyer in full by 2/9 as its cover by Money back Guaranteed !! Fuming ...I will now be ending my shop GLITZ INTERIORS with ebay keep my website and go on Shpock.