We used to have a great experience with ebay but just lately things seem to have gone badly downhill. We were selling items, not receiving payment and ebay really weren't doing anything to help, even though the buyer had entered into a contract to buy the item from us. At a traditional auction, this would never be allowed. Now, after buying a couple of items on ebay I haven't received a DVD I ordered. It wasn't a lot of money, but it's put me off ever trading with them again, which is a shame. I have certainly lost trust with them and will close my account.