eBay don’t care about sellers, who I think are core to the business? 1. Sold item: parcel delivery bought through eBay and never delivered so I issued a refund. eBay washed their hands of any responsibility. I used Hermes purely because eBay provide the service to sellers and Hermes have no way of contacting them! 2. Buyer made unfair claims regarding an item description but eBay refunded him and allowed him to post bad feedback even though the buyers complaint was totally unfounded eBay not interested in justice or fairness they just take their fee and stick two fingers up at their customers