Ebay is totally worthless. I have sold numerous items and never had one person ask for a refund. I have purchased numerous items and never asked for a refund. Buyer purchases item and my funds are on hold immediately????then as soon as they get it they ask for a refund saying not as described. I respond telling the buyer it is and ask for proof it’s an altered golf club (it’s not) no response. Ebay get’s involved for two minutes (literally) and just tells me i have to take the club back, pay them their fee and pay shipping both ways! Total BS......