OMG! Please, please, please...do NOT give these people your hard earned money! I cannot stress to you enough now rude each and every customer service member was to me. Often times it’s not what you say, but how you say it. They basically tried to threaten me if I looked in contacting the BBB. They also said they didn’t really care about me returning as a customer. Please folks, hear me out, I had no tracking info on my order and I was informed to contact them by a certain date if I had not heard from them. I sent an additional help ticket and the response I got was don’t send extra tickets because we’re all going to tell you the same thing. No help provided. Just that message! The phone number listed doesn’t work. Only chat and email. I don’t know how my product will be yet because....no one seems to know where it’s at. They’ve blamed the snow storm and even me for the missing package. They have zero compassion and care for customers. Please find a different venue in which to spend your money! I beg you.