I was having trouble with their website and I ordered a lace wig, but when I clicked on the order button nothing happened so I assumed that the item wasn’t ordered! , because, once you click the order and it goes through you instantly get a reading which says “THANK YOU YOUR ORDER HAS BEEN PLACED”. But I never got that so I kept on clicking and I clicked it five times! But when I checked my account I realized five different payments came out of my account ! So In all 900.00 Canadian dollars came out of my account! I sent them and email telling them I wanted to Cancel 4 of the orders and I just wanted one! Guess what they did. They kept 10.00 on each of the 4 orders and never gave me my full refund on each order! Be aware of this company !!