The latest website is rubbish. I logged in to my account and simply wished to repeat a previous order for two ink cartridges - I was unable to figure out how to do this quickly and easily (and I run an IT company and I am not stupid). I eventually telephoned e-buyer and was given the Quick code numbers for the items which I wished to buy - I should not have to learn your quick codes in order to buy supplies.
Surely the objective of the website should be to make it easy for customers to buy stuff.. I have been an e-buyer customer for a long time so I perservered - if I had been a new customer I would have gone elsewhere.
9 years ago
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