In the last 6 months both of my ebuyer interactions have gone very badly, with the last such a shambles that a credit-note was issued to me as compensation. On going to use the credit in my account, there is no way to know how. There is no mention of using account credit during any part of the checkout process, but I found on the forum that credit is automatically deducted. I have just placed an order and had to give all of my card details, despite having more credit than the value of my order. Having submitted the payment there isn't even a notification to say that any credit has been used at all. As far as I know I've just paid in full, despite having account credit. The thread I read in the forum was 8 years old and ebuyer has still not addressed this issue. Also, it would be nice to determine for myself if I want to use my credit for a purchase or not. I might want to keep it there to use against future purchases, however unlikely those purchases might now be.