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Shane Beeton
Purchased an AMD 5700G from Ebuyer which arrived today. Upon unboxing, noticed that a pin was slightly bent in the corner. Assuming the product would be in working order when I received it, I chanced my arm at putting it into the PC to see what would happen, of course that was to no avail. Upon calling customer service, I was met with a rude technician who from the start of the call, sounded like he couldn't care less about my issue. He put me on hold, came back and immediately sounded accusatory - stating that by letting him know I proceeded to check if it worked, I was admitting liability. This is ludicrous to say the least, by explaining that it was damaged in packaging, was a clear indication that liability was on the manufacturer.
3 years ago
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