Lee
Brought a PC costing £2'300 in November 2021. PC has worked flawless for 10 months. Then started to have issues. It was my Nvidia 3080 throwing out blue screens. GRAPHIC_DEVICE_REMOVED with black little squares. Errors. Sent it back to ebuyer. Took 2 days before they checked it in. after 5 days they got back to me to say they were going to look at it now. After a further 6 days the replaced the GPU or so they said. Received item back, tried it for two days and got exactly the same errors, this time lots of black little squares all over the screen. Video and photos providied. Sent it back again. However after 5 days they checked it in. Then after two days they are sending it me back saying it is physically damaged and voiding my warranty. The PC left my house undamaged and perfectly packed. However there is a nasty dent in the chasis of the PC case which is not easy to do. They have now said I need to pay for a new case before they fix my GPU. There CS is horrendous. Constantly lied to. This is by far the worst experience I have ever had with a company. EBUYER are liars, they are just kicking their feet so my 12 month warranty runs out. Please take my advice and shop at Amazon. Even if it costs more, least they look after customers in most cases.
2 months ago
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