So my time with eBuyer has come to an end. After disgraceful service today, being made out to be a liar, being lied to. Half of this issue is with parcel force, however, the rest of the issue is with how I was treated following the issue with parcelforce by eBuyer customer service. I paid for upgraded 'pre-noon' delivery as I had to leave the house as early as possible, and it's the only day I was available to accept a delivery. So 11:45am comes, and I'm getting a bit nervous, so I check the tracking information and it says it's on the way. Fair enough, still time. 12:10 comes and still nothing, so I refresh the tracking information and parcelforce are now saying they attempted delivery at 11:41am. No knock, no card, no van, no parcel (CCTV is great thing). This isn't the first time this has happened to me, and they've put 'attempted delivery' so they don't get in trouble for being later than the time slot I paid for. So I ring eBuyer to discuss, and basically, they called me a lair, they wouldn't believe me when I said the delivery driver hadn't made a visit. After 20 minutes on the phone discussing this, guess who turns up at 12:30.. oh yes the parcel man. When probed, he admitted he hadn't attempted delivery earlier on. So basically, I was made to feel like a liar, I was lied to, and wasted a whole morning waiting in for a parcel that didn't arrive. To add to that, it was now gone 12:30 and I no longer needed the parcel, which I needed by 12am so I could leave the house immediately. Rubbish service, rubbish delivery service and rubbish attitude by customer services. Bye ebuyer.