Ref - 20885139 and 20896493 Absolute rubbish. You need to review your ID Security check process. This robotic 'once you have been selected, it cannot be reversed' trash just does not wash. Despite phone calls, paying via a different method (as instructed) and offering to undergo any security quiz on the phone, I still will not be receiving my £700 order. I do not have time to find a scanner and send a passport picture for an up to 48 hour check! I wanted to ensure delivery by today, that's why I placed the order 5 days ago! I will be going overseas in 48 hours - without a laptop and phone. Ebuyer have slapped a good customer in the face and I feel criminalised. A rule book is a wise man's guide and a fool's bible. Sack whoever is in charge of this ID Verification process, they are fools. Very disappointed in an inflexible company. D Traynor