I find your shop confusing at times. Your listings are often misleading through carelessness, yet you seem to want to offer a good service. However, your customer services is utterly abysmal. I was turned off your company for a long time after dealing with them, and so have a lot of other people. You sadly have a really poor reputation for after care and if anything goes wrong, you're a nightmare to deal with. I really hope Ebuyer improves in that department, as you're a really good firm deep down. But please remember that surly customer service people give customers a terrible impression of your firm.