eBuyer are great until something goes wrong. The problem with buying over the internet is that you cannot examine the goods before you buy. So there has to be trust: if the item was not what you expected, or was of poor quality, you should be able to to get it exchanged, refunded or replaced. eBuyer make you jump through hoops of fire, very much like insurance companies years ago - arguing the toss to avoid resolving in the customer's favour. Seems like they just want to take your money, then if you have a problem, they make you feel like a criminal. Try and buy from a company who actually give a $hit.