A reliable company, that have a range of trusted products at reasonable prices. Delivery of goods is prompt usually. However I feel that over the years that ebuyer have lost some of that competitive edge that used to make it the "natural choice" place to go and buy technology. Competition from Scan.co.uk, Amazon and independent stores on ebay, mean that it is easier to find the same price product for a lower price now. Why do I still use ebuyer - brand loyalty, no quibble customer service for returns and you've never let me down yet. Though my head has at times been turnt by the competition.