Item faulty but they claim that there was no fault. Having City and Guilds in electronics I thought I was qualified enough to diagnose that the antenna socket on the printed circuit board had come loose and did not make contact. I could have fixed it but it would have invalidated the warranty. Hence the TV said no signal. As they claimed there was no fault I had to pay £10 collection so I did not ask for a replacement as this was the second faulty TV they had sent me. Seiki 39" HD Ready TV SE39HY03UK £179.99 Up to now Ebuyer has done me proud BUT this has now made me look elsewhere. They do not realise that some customers may even know what they are talking about.