Terrible! I tried to purchase a HP Officejet Pro X476dw Multifunction Printer which they accepted my money, I received a Acceptance Confirmation by email to confirm i had purchased the printer and then for no reason they refunded me the money 5 hours later. the Next day the price had increased by 60 pound, after arguing with them asking why have you refunded the money they could not give me an answer. Their solution was to upgrade my account to a business account as it was for a business and to re-process the order. They did not let me have the original price i purchased it at and said that their was nothing they could do (obviously lying). Growing more frustrated I just agreed with them as i needed the printer urgently and re-ordered it. once again they refunded the money into my account for no reason. I called them up to ask why and they said my account had been black listed! i asked why and they still could not provide me with a reason. The customer service is awful not one helpful person! I chose to go elsewhere because its a criminal company. Clearly lying in their terms and conditions saying "8.3 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an Acceptance Confirmation" The prices may seem good but the company itself is terrible! you just have to hope nothing goes wrong with your order because the customer service is not there to help they are there to delay you and waste your time. NEVER use this company. (had to write it on this review website as once again the criminal lying company does not have a option to leave a review on their website, they send you a review email 2 weeks after your order has been received apparently, once again lying to good customers and only taking the good reviews!)