The e-store is well presented and easy to navigate, with correct presentation on a number of different web browser types. In addition, the human backup is prompt, informative and effective. The checkout functionality is the poorest part of the process, with a rigid format to ensure adherence to ebuyer's process - a process that is sadly not comprehensive as it fails to recognize BFPO addresses and therefore blocks the order process until the human intervention is invoked. Were the order functionality better, ebuyer would have warranted 5 stars today, vice 4.