On the whole I've had no problems with ordering and receiving products, however the website is frustrating to use just for it's browsing service alone, therefore I've had to rate it as poor. The search facility is too extensive, for example typing in 'iphone 4s case' just brings up too many products that are not an iphone case! A lot of products are missing images and for most products and available images - there is just not enough information or image quality/size provided to the customer to enable the buying decision. I've had to resort to copying and pasting the product title and manufacturer ID and finding it on Amazon or Ebay to check the product quality and reviews. I've been trying out ebuyer as I subscribed to the cashback offer but I will now be ending the subscription and going back to buying from other online sites. It just takes too long to find suitable products on the ebuyer site. I hope it will improve very soon!