Good company to deal with and improved as its matured. It accepts returns when goods faulty far more readily than in the old days, and always with a quick turnaround. The only complaint, if it can be called such, is that it's prices sometimes fluctuate with offers etc. You can buy something one day and see it cheaper the next on their website. It is also no longer the cheapest around for all products, but don't let that always fool you as the cheaper companies are sometimes not so great if you need to return something (like in the old days with Ebuyer). But, that just life I guess, so you make your choice based on what's important to you. All in all good overall process and service. service received.