Past orders with ebuyer have always been positive however on this occasion I would have to rate it as poor. The problem was that I ordered two items for Christmas presents one of which was a pre order to arrive on 12 December but the other suggested a 02/12 delivery. This did not arrive and after raising an enote found that ebuyer would not part ship the order or pre allocate the item that was in stock. That item now only has 3 left in stock on the 3rd and could itself be out when the other item arrived leaving me with the possibility of not receiving either before Christmas. Even though the shipping on both items was free next day and would have paid shipping to have the stock item delivered this was simply not possible. I then had to have the in stock item removed from the order and raise another myself, with free next day shipping !! I seriously considered canceling both and ordering from elsewhere even though it would have cost me an additional £25. I will look elsewhere in future even for business needs.