Normally Ebuyer is a quick and efficient when processing orders and most products are resonably priced. the two down sides are that for some of their deliveries they use Yodel to deliver, which means in my area deliveries tend to be late, on several occasions just lost, latest Yodel delivery of a 3 box consignment 2 arrived by Van 3rd turned up hours later by private car (after I complained to yodel about missing box, and was told splitting consignments like this was common practice!). The other problem is their returns department is incredibly slow, I submitted a returns request for a faulty psu (and another product damaged as a result of the PSU Fault) and it is 13 days so far and no response from Ebuyer!