Great unless there's a problem: I've used Ebuyer many times and always found good products, good prices and fast delivery. However, we had a problem with a business printer that did not work (cyan was out of register) and were very disappointed with the after sales service. Ebuyer inspected and returned it with the same problem, saying there was nothing wrong and that I was unable to now get a refund because I'd purchased more than 7 days ago, despite the fact that I'd reported the problem within the 7 days. The manager on the phone was really rude and couldn't of cared less that we'd bought an expensive product that didn't work. We had to go to Brother support to get the problem sorted, which was a relief as the next step would have been trading standards or a solicitor. I wouldn't make a major purchase from Ebuyer again, we bought the latest office pcs from pc world because at least they are close by if we need help.