Lucy T
Worst energy provider I have ever been with. They set my MPAN number up to the wrong address so for 3 years my supply was changing every 3 months, constantly having to phone and get it sorted out. It took them 3 years to rectify the mistake they had made. At one point I have 3 suppliers saying they supplied me all at the same time and I owed all of them for the period. Ecotricity only then took action in sorting it out because I reported them to the ombudsman in which I was compensated. But during the case was open with the ombudsman I would call ecotricty to sort my account out and they would refuse to speak to me because I had opened a case. Therefore again in limbo for a further 3 months until the case was closed. Unprofessional and have no consideration for the stress they cause their customers, worst suppliers ever.
2 years ago
Read Ecotricity Reviews
Ecotricity has a 1.2 average rating from 173 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial