Been told by meter reader my pre pay meter is faulty spent most of the day trying to call them they just don’t answer tried several numbers same message no answer requested a call back didn’t happen emailed then to get automated reply saying up to 10 days before I will get a response and I think they knew there was a problem as they contacted me about 8 weeks ago and asked for photos of the meter then said they would fit a smart meter then never got back to me
3 years ago
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