Their customer service it flawed they have the organisation skills of a bunch of 3 year old playing in mud. We tried setting up a DD with eco only to receive no reply at all from them, so we payed whenever we could anyway. Now I'm not sure if it's just some really bad algorithm their using but we have had nothing but spam, harassment and threats of debt collection. All this while making payments. It has now hit the point where I intent to leave reviews like this one on every platform I can until this is finally resolved. I have exhausted all other attempts at a resolution. This company need a serious overhaul.