This customer care exchange sums up Edecks. I placed a small trial order first as I'm doing a lot of work and this was the result: I placed an order on 12 June and do not have a confirmed delivery date . Last email stated difficulty in delivering my item. If you cannot deliver please give me a refund and I will order elsewhere. This is really unsatisfactory. You don't even say what the problem is. Mr Pallot 23 June 2015 09:54:25 Thank you for contacting eDecks Customer Care Team. We are sorry to hear you have experienced problems with your recent eDecks Order. Unfortunately we have stokc issues with thr products ordered. We jave set your order to cancelled and a refund will be processed as quickly as possible. Please accept our sincere apologies for any inconvenience we may have caused. Really disappointing and will not deal with them again. Interesting spelling!! in response.