Ordered Monday evening 25 deck boards, ordered from them as ot said 2 day delivery expected delivery Thursday as couldn't count Monday with ordering in the evening. Phoned Thursday to see if my order was coming I was told they were busy because of the bank holiday coming up and to expect a call back within the hour, I got no call back. I got an email saying delivery Saturday which is 5 day delivery not 2. I phoned Saturday afternoon as my delivery still wasn't here and spoke with Kim and I explained that the email said estimated delivery day Saturday and asked if it would actually turn up today and she said if thats what your email says then thats when it will turn up. I offered my order number which she didn't want saying it will just tell her what my email says and that it will turn up Saturday and could be ten o'clock at night but that it would turn up if the driver wants to be home for the bankholiday. Anyway it turned up Sunday 11am so had a wasted Saturday off waiting for a delivery that was never going to turn up as the driver stayed over in dumfries and the driver said that they just look at how long it takes on a computer n have no clue how long it takes and that he can only drive so many hours in a day. Terrible service I will never order from there again I would rather pay more and be treated with respect for my custom. Also there is no one there to contact about the whereabouts of mg order so I would have been waiting in until Tuesday if it hadn't turned up!