Spent over £900 with this company, first they miscalculated my area leaving me 3 decks short, I then purchase the 3 extra decks in the “same” colour as the ones that arrived ten days before ...totally different colour arrives 😡
No empathy, no after sales service,quite frankly no care given as they have the money! All they quote is consumer law as they have been fitted! Even though they arrived in the rain, sodden wet and didn’t dry out for days so you couldn’t tell until dried out and been down a couple of days ,they don’t care!
No offer to replace the decks with correct colour, no offer to refund the 3 decks in a different colour , after spending over £900 and leaving what should have been exciting project looking great actually looking botched, they offer £25 !!!😡
Stay away from this company, horrendous customer experience and left feeling very let down, I wish I had stayed away!
4 years ago
Edecks has a
4.3
average rating
from
1,175
reviews
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