I have had three deliveries from e-decks and spent around £1,400 with them. The product is reasonably decent but the customer service is woeful. Like a thief in the night they stashed 150m of decking completely blocking the gates at the end of my drive and scarpered. I only discovered this when I tried to go to work this morning (I had a train to catch) and realised that I couldn't get off my drive. To be honest, I could barely walk off the drive, let along get my car out. I have added a picture for would-be customers to see, as it beggars belief that any delivery attempt could be so incompetent. I raised a complaint with them, as I was pretty cross that I had missed my train because of their bizarre delivery, but I just got fobbed off with a "copy and paste" load of nonsense. I don't think they even read what I wrote, and if they did they obviously didn't care. I certainly won't use them again, and would urge anyone awaiting a delivery to prepare themselves for the unexpected. .
4 years ago
Edecks has a
4.3
average rating
from
1,175
reviews
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