Ordered 20 lengths of decking, 3 tins of Ronseal timber treatment and 2 boxes of decking screws. Plus points: decking and timber treatment arrived 1 day after estimated delivery day and all in good condition. Negative points: delivery driver did not ring/knock on door, wife went out for a walk and realised stuff had been delivered. 2 x boxes of screws missing but unable to dispute at time of delivery. Engaged Edecks and was provided with photo from delivery showing box of screws next to decking boards but did not acknowledge when I argued that I was not notified of delivery. Ended with them requesting me to file a theft report to police knowing fine well I would not do that as it would be a waste of police time. Really disappointing customer service, will not use again.