Don't usually write reviews as they can be a bit extreme so here's a fair one. Used them twice, first time a load of decking which arrived three days late but the product was fine, good enough quality for the price. Second order was going to be 5 days late, so had to cancel. This is the problem with this company: delivery is a scam . They have no intention of delivering within advertised time frames (4 days) both times I had to chace them and both times was offered a courier for express delivery at a substantial additional fee. Customer care is atrocious - they will openly lie to you. They will also try and charge a cancelation fee, which they have no legal right to do (just check Citizens Advice website). Strongly recommend you avoid this company, as the value prices are not worth the frustration of dealing with such obvious charlatans.