Title: 25% Off a £1,665 Bill – Apparently That’s “Caring”
Bought a low-mileage used car from Eden Motor Group through Spoticar/Vauxhall, expecting quality and peace of mind. Two years and barely 2,000 miles later, a major fault appears - not wear and tear, a core, safety critical component failing.
Eden’s response? A repair quote for £1,665.00, then a generous 25% discount to prove they “care.”
If this is what “approved used” customer care looks like, it’s nothing more than marketing gloss. No ownership of the problem, no real accountability, just a token gesture that still leaves you with a huge bill for something that should never have failed.
If you value genuine aftercare and responsibility from a dealer, I'd recommend you look elsewhere.
2 months ago
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