Billing is a complete mess. Being chased for almost £3000 for a meter which isn't mine. Have had their engineer out to confirm it isn't mine (which took almost a year!) And they are still sending me bills. I am now threatened with legal action. They have repeatedly tried to take the money from my account. Thankfully my bank have been very good at blocking it and helping me. No one to escalate it to. Just complaint "experts" who can't do anything. No managers to pick it up or help. Utterly disgraceful.
4 years ago
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