Disgusting company. They are taking £388 a month (more than my mortgage) for Gas & electric. I live in a 3 bedroom end of terrace house. I'm self employed, they are actually taking food from my children's mouth. I've never missed a payment of any bill of my home since 2008 and always paid full amount. I've not had the heating on for 2 years. I've even made the home smart by installing smart bulbs everywhere to reduce cost. They also bullied me into installing a smart meter which I did to help, but every few month they just keep taking more and more, I've even explained I'm classed as a vulnerable adult. At this rate they will make me and my family homeless. What am I doing here - powering up a nuclear power plant!