Customer services give out wrong information regarding how much you owe and keep you on hold for over half an hour..... I have just been giving the wrong information saying I have a payment plan in place for £167.00 a month not £55.00. And then tried to go back stating that a Colleague read it wrong. They send me threatening letters without a proper explanation, and even the Staff cannot explain when you ask them. If I could move to another supplier I would, lots of Companies not taking on new Customers
2 years ago
EDF Energy has a
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average rating
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