Harassed for 8 months after closing my account spending upwards of nearly 7 hours on hold having to call back as agents cutting me off id say purposely. broken promises to call me back
Now for the I don't know how many times I have had a message saying there is a debt recovery company wanted money for an amount that had been settled and signed of by multiple agents over the 8 months. Worst customer service possible ever and no you can't use the excuse of covid anymore. Score would be zero if possible
2 years ago
EDF Energy has a
1.2
average rating
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