2 months on the trot edf took over double the amount of cash from my bank for my gas/electricity , the second month it took over 24 days for me to receive my refund after being promised 3/5 days , took 8 phone calls which took well over 8 hours , a complaint was made I was promised it would be dealt with at a certain date and would hear back from them , 9 days after this date I still have heard nothing , the customer service is awful and I have been treated terrible, they have no care for there customers
2 years ago
EDF Energy has a
1.3
average rating
from
756
reviews
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