Wow!
What a rude customer service advisor! Absolutely shocking.
I had called in to an advisor around 11:25am on Monday 12th December 2022 where I was waiting for around 20 minutes for a very very rude agent to answer the call like she is my enemy. Who then puts me on hold without an explanation and then takes me off after a further 5 minutes and asks for my details still rude and stuck up. Went onto put me on hold again and the call ended.
I have not even transitioned to EDF yet but wow absolutely shocking I have never experienced this before in my life.
2 years ago
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