We have sat in darkness practically for 2months we only turn lights on to go into room before quickly turning them off only had heating on a handful of times. we got the 150 payment which meant we owed nothing for November but Decembers came and we owed 275 rang and was told that the 150 hasn't been added but they would rectify the bill then got one for 365 rang and was told they were charges but if we paid the 275 it would be up to date did this as nd still have a bill for 85 then to add insult to injury the government payment we all get went in today they took it off the 85 we supposedly owe me as bing we still owe them I appreciate costs hasve gone up but the only things we keep switched on is the fridge freezer and the dehumidifier in kids room due to damp disgusting dont go with this company we will be moving