I've now spoken to 5 or 6 of your customer service people and I'm without heating or hot water for 10 days, I was put on hold the last time I did speak to someone, unbeknown to them it didn't cut me off and they were basically bragging how many people they had cut off, I waited over half an hour, still have no gas etc, my supplier went bust and the government placed me with yourselves, I've never dealt with such unprofessional people, I'll now wait for you to ask me why I've not paid you, I'm £600 in credit, what a shambles your customer service is.
2 years ago
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